Refund & Return policy

At Sarang Gifts, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

we didn’tt provide return option

Refund Eligibility

Refunds are available for products that:
- Arrive damaged or defective.
- Are canceled before dispatch.
To be eligible for a refund:
- You must report the issue within 7 days of delivery.
- The product must be unused, in its original packaging, and accompanied by proof of purchase.

Personalized or custom-made gifts.

Submit a refund request by contacting us at support@saranggifts.com with:
- Your order number.
- Photos of the product (if damaged or defective).
Once we receive your request, our team will review it and get back to you within 3 business days.
If your refund is approved, it will be processed via your original payment method within 7–10 business days.

For defective or damaged products, we may offer an exchange instead of a refund, depending on your preference and product availability.

For any questions or concerns about our refund policy, feel free to reach out at support@saranggifts.com